Class Registrations: November
2012 AABB Audioconferences
Designing SOPS for Learners
November 14, 2012, 1:00 p.m.
Event Description: In this presentation, ten cognitive principles derived from cognitive science research will be covered. These principles are to be used as guidelines for designing more effective operating procedures. Procedures should be designed to leverage the strengths of how individuals learn and to compensate for our cognitive limitations. Underpinning these guidelines is the principle that vision is the dominant sense we use to absorb information and that our brains are wired for pictures. The use of voluminous written text in a procedure can foster confusion, misinterpretation, and the inability to follow the procedure.
The speakers will present several examples of "before and after" procedures that are transformed from incomprehensible to comprehensible and from forgetful to memorable when these principles are applied. The overall intention and focus of this presentation is to inspire new ways of designing SOPs that inform rather than confuse.